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Virtual City Online Casino Review

Virtual City

up to £1000 on first 5 deposits

Welcome Bonus

3.3
3.3 rating

Established in 2002, Virtual City Casino has come a long way from a small website to one of the most dependable online betting platforms in Australia and other countries. Nowadays it has in store a large collection of various games from the reputable iGaming software provider namely Microgaming. You can find there slots, several variations of roulette, baccarat, blackjack, video poker, as much as other table games and specialty ones.

Being a member of the Casino Rewards Group, the company holds a long-standing reputation. Unfortunately, the casino is restricted for US citizens.

Owner

Fresh Horizons Ltd. owns the casino and the license is given by Malta Gaming Authority. With such big names there’s no need to worry about the legitimacy of the website since it’s confirmed by internationally approved organizations with a long history in the gambling industry.

Fairness and security

When it comes to the security measures, Virtual City Casino takes them extremely seriously. In order to protect personal financial information of the customers, it implements the 128-bit SSL (Secure Sockets Layer) encryption protocol. This is a reliable method to prevent cyber attacks and card data stealing.

Besides, every player wants to be sure that the games are fair and random. In this respect we have no questions to the casino as they guarantee a supreme level of transparency. Monthly-based tests by eCogra approve this statement. You can read the full report by pressing the seal in the bottom part of the website.

Banking

There is a great variety of different methods to deposit and collect money on this platform. It includes the most popular payment options as much as different web wallets including MasterCard, Maestro, Bank Wire Transfer, Astropay, Kalibra Card, PayPal, Skrill, Neteller, Neosurf, Instadebit, EcoPayz, QIWI and so much more.

Remember that there is a withdrawal limit of €4000 per week. As for the processing time, the fastest way is to use e-wallets as it takes 24-48 hours. Card payments take from 3 to 5 days and bank transactions are processed around 6-10 days.

Customer service

Customer care availability is one of the key features that indicates a casino level of seriousness. It should take care of its users and provide the best quality service for support. In this respect we have no complaints about Virtual City Casino. They provide three options to reach them:

  1. Live chat. Friendly and professional support assistant is ready to solve any problems 24 hours a day, 7 days a week.
  2. Email. You can report a complicated issue to their email address.
  3. Phone call. It is provided especially for those who are more into speaking rather than writing. There are three different numbers for Canadians, United Kingdom citizens and the one to receive general information. They’re all toll-free.

Mobile compatibility

Fortunately, Virtual City Casino developed a mobile version of the website so that you can enjoy all your favourite games on the move from anywhere. The only demand is, obviously, a stable Internet connection.

Advantages and disadvantages

Now that we’ve broken down the details of work let’s take a quick look on the most important positive and negative points again.

Pros:

  • Large variety of games to play
  • Mobile-friendly design
  • Customer care available 24/7
  • A huge amount of banking methods in different currencies

Cons:

  • Multiple countries restricted

Conclusion

To sum up the review of Virtual City Casino we would say that it is definitely recommended to play. Register, pick a game you like and start to enjoy the casino’s profits right now.

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