The casino story began in 2017 and until this day it’s a popular online platform trusted by many players. Live casino option, slot machines, table games and mega jackpots are all present on the website. Overall game library consists of more than 1200 items from the best developers in the industry.
Promotions
The great welcome package awaits everyone who registers for the first time. Each newcomer receives C$1000 Bonus and 50 Free Spins right after depositing.
Other than the welcome offer there is a Tuesday Bonus that gives a 25% up to C$100. There are also several interesting promotions for those who prefer pokies or live casino. You can find more details on their website, besides some offers keep getting renewed.
Owner
The organization is operated by the Genesis Global Limited Casinos company and regulated by both Malta Gaming Authority and UK Gambling Commission. This information serves in order to let you rest assured while interacting with the casino. Its activity is completely legal and approved.
Security
There are two systems that are responsible for fairness and security on the platform:
- The SSL (which stands for Security Sockets Layer) encryption technology is utilized to protect the pages with sensitive data from reading or deciphering.
- A RNG (Random Number Generator) guarantees fair game results and complete randomness of the process.
Banking
The Vegas Hero Casino is abundant in deposit and withdrawal methods through different paying systems including some e-wallets with a short processing time. There are limits of money that you can withdraw though: a maximum amount is $5500 per week and $22 000 per month. A transaction from $10 to $3000 is available.
Customer service
In case a player has any questions to ask there is customer support service. You can either call them or write an email depending on the issue’s urgency. A third option which is live chat is possible to use only at certain times of day: from 8 to 11.45 so it might not be convenient sometimes.
Mobile compatibility
If you prefer to enjoy casino games by using your smartphone or tablet you might like the fact that The Vegas Hero Casino developed a mobile-friendly design so it is available to play on the go. For the desktop version there is no need to download any software since there’s an instant play option.
Advantages and disadvantages
As you can see, the casino has its highlights and drawbacks. We summarized the characteristics for you to decide if it suits your purposes.
Pros:
- A large number of games offered
- A lot of promotions both for newcomers and regular guests
- Mobile casino availability
- Swift payouts
- Legitimacy and transparency
- A long list of currencies used from Bahraini dinars to South African rands
- Working live chat
Cons:
- Many countries restricted including Asia, Denmark, Estonia, France, Israel, Puerto Rico, Romania, Turkey, United Kingdom, Switzerland, United States and others
- Live chat restricted time
