Casino Moons is a long-standing player in the gambling industry as it has been working since 2008. Nowadays the game selection contains a great diversity of slots, live casino activities, table games in multiple variations, video poker and races. The overall design of the website is stylish and well-drawn so it’s a pleasure just to be there.
Promotions
Casino Moons is unsparing in promotions as there are lots of them for different types of customers.
- First of all, every newly registered person receives a 750% match bonus and extra 30 cash free spins.
- Loyal players get a reward of 15% cashback from their deposits.
- A 400% bonus on the first three deposits works for all cryptocurrency users.
- The race championship is held every Saturday where the top five players receive cash prizes.
- Three times a week Casino Moons holds special promotions for the Grand VIP Tournament.
- Sunday Storm is a super tourney conducted once a week with a set of prizes provided for the best 25 players.
- Sunday Super Reel tournament is another promotion with a total prize of C$1,500.00.
A special VIP club offers unique bonuses and tailor-made promos for the elite with an account manager available 24/7 that delivers the high-class treatment.
Owner
Blacknote Entertainment Group Limited Casinos operates the platform as much as many other online casinos so it’s undoubtedly a big player on the market. Costa Rica official jurisdiction has given a license to Casino Moons therefore it runs on a completely legal basis.
Security
An essential point of every virtual casino is how they treat their users’ personal information. In this respect Casino Moons is very serious as it implements 128-bit Secure Sockets Layer encryption protocol which guarantees full security of any sensitive data. Cyber criminals have no chance to get access.
Banking
Casino Moons provides four depositing methods which are:
- Visa
- MasterCard
- EcoPayz
- Neosurf
The withdrawal options are presented by the following methods:
- EcoPayz
- Bank Wire Transfer
As you can see there are credit/debit cards, eWallets, pre-paid vouchers and bank transactions options. A minimum deposit amount available is C$10 and the processing time is always instant except for Bank Wire which might take from 5 to 7 business days.
Customer service
In case you need help in resolving problems or have a question that is not answered in the FAQ section, a responsive and courteous assistant is always on hand. Casino Moons offers 24 hour support 7 days a week and provides several ways to contact them:
- Live chat facility. It serves to get a response as soon as possible so use it for urgent issues.
- Email. It provides an opportunity to write an elaborate explanation of the problem and, probably, send some documents or screenshots, if needed.
Mobile compatibility
Now that everyone uses a smartphone it is super important to offer the customers a mobile version of your product. The same thing concerns online casinos for that reason Casino Moons developed a mobile-friendly design of the website. You have access to the platform from any place in the world where the Internet is provided. Most of the games are available on the go and it’s a very convenient point, isn’t it?
Advantages and disadvantages
We’ve reviewed Casino Moons and now let’s briefly sum up the main highlights and drawbacks. It is helpful if you don’t have time to read the whole article but still need to decide whether this casino is worth your time.
Pros:
- Extensive game collection with lots of variations
- Official license
- High level of personal data protection
- Swift payouts
- 24/7 customer care
Cons:
- Some countries restricted