The company was established in the year 2002 so we should say it’s a rather experienced player on the market. The games are powered by Microgaming which offers a good variety of pokies, video games and jackpots for every type of player. All in all, there’s over 550 items so depending on the preferences you’ll be able to find an option that suits you best.
It is a common practice to offer a welcome package in order to lure new players. The Lucky Emperor Casino grants a 100% match bonus up to CA$100 to every newcomer to double the chances to pocket the main prize.
The organization is operated by Fresh Horizons Limited. It also has an official license by Kahnawake Gaming Commission. That is to say, all needed certificates are there to proceed the activity on a completely legal basis as these companies are high authorities in the industry. Also, it is important to note that Lucky Emperor is a member of the Casino Rewards group which proves the service high-quality because it’s been on the market for over 15 years.
Security and fairness
Every decent casino that uses an online platform should implement some tools to protect personal data of their clients. It proves two things: they take care about the customers and deserve to be trusted. Moreover, it’s a vital necessity since almost any interaction with the casino is about money. There are several ways to prevent cyber criminal incidents and bank card information leakage. Lucky Emperor Casino applies one of the most modern and widely-used one: 128-bit Secure Sockets Layer technology. This is a cryptographic protocol that guarantees full communication security on the pages with sensitive data.
However, security is just one side of the casino reputation. There also should be evidence of its fairness. All the games at the Lucky Emperor Casino successfully passed tests and auditing by eCogra specialists. It is an internationally approved testing agency in the online gambling industry with an accredited laboratory.
The casino provides over 40 payment methods to place deposits or draw out wins. Among them you will find different bank card systems such as Maestro, Mastercard or Visa as much as digital wallets like QIWI or Skrill. The withdrawal limit is passable and amounts to €4000 per week. Currencies available are Canadian dollars, euros, British pounds sterling and US dollars.
Providing proper customer support in a short time is an essential point of a company. It is crucial to be able to respond quickly and resolve the issues of customers. Here you can select one of the two ways in order to contact for help:
- Email. A friendly and polite member of the support team is always ready to answer any questions with no days off.
- Live chat. This option is developed for more urgent complaints and it’s possible to get a response in multiple languages at any time of the day.
Unfortunately, the casino has a serious drawback that makes many potential users choose other online gaming platforms. There is no mobile version or an application so it’s impossible to enjoy the gameplay on the move. You have to either visit their webpage through a desktop browser or download software. We agree that it’s not very convenient, but on the other hand this way you’ll be able to fully concentrate on the process without any distracting external factors.
Advantages and disadvantages
Let’s sum up what we have known about this casino and count all the positive and negative moments.
- A lot of paying methods
- High level of security
- Fair gaming
- Operative live chat
- No mobile version